1. Introduction

Welcome to GlobEarn (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”) and website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Request withdrawal of earnings
• Contact our customer support
• Participate in surveys or contests
• Submit feedback or reviews

Personal information may include:

• Account Information: Name, email address, username, password
• Payment Information: Mobile money account details, PayPal email, payment method preferences
• Contact Information: Phone number (optional)
• Profile Information: Profile picture (optional), preferences

2.2 Information Automatically Collected

When you use the App, we automatically collect certain information:

• Device Information: Device model, operating system, unique device identifiers (Android ID, Advertising ID)
• Usage Data: App features used, videos watched, tasks completed, earning history, time spent in app
• Location Data: Approximate location (country/city level) based on IP address
• Log Data: IP address, browser type, access times, pages viewed, app crashes

2.3 Information from Third Parties

We may receive information from third-party services you connect to GlobEarn:

• Social media platforms (if you choose to connect)
• Advertising partners (for ad delivery and measurement)
• Analytics providers
• Payment processors

3. How We Use Your Information

We use your information for the following purposes:

3.1 To Provide and Maintain Our Services

• Create and manage your account
• Process your earnings and withdrawal requests
• Deliver rewards and bonuses
• Provide customer support
• Send important notifications about your account

3.2 To Improve and Personalize Your Experience

• Understand how you use the App
• Develop new features and functionality
• Personalize content and offers
• Optimize app performance

3.3 For Marketing and Communication

• Send promotional emails (with your consent)
• Notify you about new features
• Share updates and announcements
• Conduct surveys and gather feedback

3.4 For Security and Fraud Prevention

• Detect and prevent fraudulent activities
• Monitor for suspicious behavior
• Verify user identity
• Protect against unauthorized access

3.5 For Analytics and Research

• Analyze app usage patterns
• Measure advertising effectiveness
• Conduct market research
• Generate statistical data

3.6 For Legal Compliance

• Comply with legal obligations
• Respond to legal requests
• Enforce our Terms of Service
• Protect our rights and property

4. Third-Party Services

Our App integrates with third-party services that may collect and process your information:

4.1 Advertising Partners

• Google AdMob: Displays advertisements and collects data for ad personalization. Privacy Policy
• IronSource: Provides offerwall functionality. Privacy Policy
• Unity Ads: Delivers video advertisements. Privacy Policy

4.2 Analytics Services

• Google Firebase: App analytics, crash reporting, and cloud services. Privacy Policy
• Google Analytics: Usage analytics and reporting

4.3 Payment Processors

• PayPal, CashPlus, Wafacash, and mobile operators for processing withdrawals

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 With Service Providers

We share information with third-party companies that perform services on our behalf:

• Cloud hosting providers
• Email service providers
• Analytics providers
• Customer support platforms
• Payment processors

5.2 With Advertising Partners

To deliver personalized advertisements and measure campaign effectiveness.

5.3 For Legal Reasons

We may disclose your information when required by law or when we believe it is necessary to:

• Comply with legal processes (court orders, subpoenas)
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Protect users’ safety

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you interact with our services
• Deliver personalized advertisements
• Analyze usage patterns and improve performance
• Prevent fraud and enhance security

6.1 Types of Tracking Technologies

• Cookies: Small text files stored on your device
• Mobile Identifiers: Advertising ID, Android ID
• Pixels: Invisible images for tracking
• Local Storage: Data stored in your browser or app

6.2 Managing Cookies

You can control cookies through:

• Device Settings: Settings → Google → Ads → Opt out of Ads Personalization
• Browser Settings: Most browsers allow you to refuse cookies
• In-App Settings: Disable personalized ads in app settings

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: Data transmitted via HTTPS/SSL encryption
• Secure Storage: Data stored on secure servers
• Access Controls: Limited access to authorized personnel only
• Authentication: Secure login with password protection
• Monitoring: Regular security audits and monitoring
• Backup: Regular data backups

8. Your Privacy Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You can request a copy of your personal data we hold about you.

8.2 Right to Correction

You can update or correct inaccurate information in your account settings.

8.3 Right to Deletion

You can request deletion of your account and personal data. Contact us at support@globearn.net

8.4 Right to Data Portability

You can request a copy of your data in a portable format.

8.5 Right to Opt-Out

• Opt out of marketing emails (unsubscribe link in emails)
• Opt out of personalized advertising (device settings)
• Disable push notifications (app settings)

8.6 Right to Withdraw Consent

You can withdraw consent for data processing at any time (may affect app functionality).

8.7 How to Exercise Your Rights

To exercise any of these rights, contact us at: support@globearn.net

We will respond to your request within 30 days.

9. Data Retention

We retain your information for as long as:

• Your account remains active
• Necessary to provide our services
• Required for legal or regulatory compliance
• Needed to resolve disputes or enforce agreements

9.1 Account Deletion

When you delete your account:

• Personal data is deleted within 30 days
• Some data may be retained for legal compliance
• Anonymized data may be retained for analytics
• Backup copies are deleted according to our backup schedule

10. Children’s Privacy

GlobEarn is NOT intended for users under 18 years of age.

We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@globearn.net

If we discover that a person under 18 has provided us with personal information, we will:

• Delete the information immediately
• Terminate the account
• Notify the parent/guardian if contact information is available

11. International Data Transfers

Your information may be transferred to and processed in countries other than Morocco, including:

• United States (Google, Firebase servers)
• European Union (various service providers)
• Other countries where our service providers operate

We ensure appropriate safeguards are in place to protect your data in compliance with applicable privacy laws, including:

• Standard contractual clauses
• Privacy Shield frameworks (where applicable)
• Adequacy decisions

12. Advertising and Opt-Out Options

12.1 Personalized Advertising

We show personalized ads based on your interests and activity. These ads are more relevant to you and help us provide the app for free.

12.2 How to Opt-Out

On Android:

1. Go to Settings → Google → Ads
2. Turn on “Opt out of Ads Personalization”

In the App:

1. Go to Settings → Privacy
2. Disable “Personalized Ads”

Ad Partner Opt-Outs:

• Google AdMob: Opt-Out
• IronSource: Contact support@globearn.net

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices
• New legal requirements
• New features or services
• User feedback

13.1 How We Notify You

When we make significant changes, we will notify you by:

• Posting the new policy in the App with a notice
• Sending an email notification
• Displaying a pop-up in the App
• Updating the “Last Updated” date at the top

13.2 Continued Use

Your continued use of GlobEarn after changes to this Privacy Policy constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically.

14. Morocco-Specific Compliance

This Privacy Policy complies with:

• Morocco Law 09-08: Protection of Personal Data
• CNDP: National Commission for the Control of Personal Data Protection
• GDPR Principles: International privacy standards

We are committed to protecting your privacy rights under Moroccan law.

16. Consent

By using GlobEarn, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.

If you do not agree with this Privacy Policy, please do not use our services.